Personal Information Protection and Electronic Documents Act (Statutes of Canada 2000, Chapter 5)Includes: CSA Model Code for the Protection of Personal Information (CAN/CSA-Q830-96)

Horizon Net's Privacy Code reflects the implementation of the new legislation referred to above.

Introduction

Horizon Net collects, stores, uses and/or discloses personal and/or sensitive information in the course of business. The Personal Information Protection and Electronic Documents Act (PIPEDA) establishes rules that we must follow. The principles apply to paper-based and electronic files.

Horizon Net is not simply complying with legislation; we are actually committed to meeting your expectations with respect to your person information.

We have to taken into consideration added e-security features to ensure that your information is protected from online threats, including personal financial information. We have ensured that the protection of your  information stored in our physical office equals that of information stored in our 'Web' office. 

Scope and Application

1. The Code applies to personal information about Horizon Net's customers and employees that is collected, used, or disclosed by Horizon Net.
2. The Code applies to the management of personal information in any form whether oral, electronic or written.
3. The Code does not impose any limits on the collection, use or disclosure of the following information by Horizon Net:

   • A customer's name, address, telephone number and e-mail address, when listed in a directory or available through directory assistance; 
     
   • An employee's name, title, business address (including e-mail address) or business telephone or fax number; or
   • Other information about the customer or employee that is publicly available and is specified by regulation pursuant to the Personal Information Protection and Electronic Documents Act.

4. The Code does not apply to information regarding Horizon Net's corporate customers. Corporate customer information is protected by other Horizon Net policies and is included in contractual arrangements.
   
   
5. The application of the Horizon Net Privacy Policy is subject to the requirements and provisions of Part 1 of the Act, the regulations enacted thereunder, and any other applicable legislation or regulations.

Principle 1: Accountability

Horizon Net is responsible for personal information under its control and has designated all staff to be accountable for the organization's compliance.

• Our Privacy Officer is currently Suzanne Baril.
• We have analyzed your business' practices for handling personal information.
• We have ensured comparable levels of protection are in place in any third party organizations that we may use to process personal information. Ultimately, the responsibility remains with your organization. In the case of Domain Registrations, we maintain our database of information but we are not accountable for the information stored by the domain registrars.
  
• We have implemented policies and practices to adhere to the 10 privacy principles to protect the privacy of personal information.

Principle 2: Identifying Purposes

Horizon Net will identify the purposes for which personal information is collected and will communicate these purposes to the individual(s) from whom the information is collected at or before the time the information is collected. When personal information that has already been collected is intended to be used for a purpose not previously identified, Horizon Net will identify the new purpose to the individual(s) prior to use. Unless the new purpose is required by law, the consent of the individual(s) is required before information can be used for that purpose.

Principle 3: Consent

Horizon Net will ensure that the knowledge and consent of individuals is obtained for the collection, use or disclosure of personal information, except where inappropriate, for example due to legal, medical or security reasons. An individual has the right to withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice.

Principle 4: Limiting Collection

Horizon Net will ensure that the collection of personal information is limited to that which is necessary for the purposes identified and will ensure that information is collected by fair and lawful means.

Principle 5: Limiting Use, Disclosure, and Retention

Horizon Net will ensure that personal information is not used or disclosed for purposes other than those for which it was collected, except with the consent of the individual or as required by law. Personal information will be retained only as long as necessary for the fulfillment of those purposes.

Principle 6: Accuracy

Horizon Net will ensure that personal information is as accurate, complete, and up-to-date as is necessary for the purposes for which it is to be used.

Principle 7: Safeguards

To protect personal information against loss or theft, unauthorized access, copying, use or modification, Horizon Net will ensure that security safeguards are used that are appropriate to the sensitivity of the information. These safeguards may include, where appropriate: (a) physical measures, for example, locked filing cabinets and restricted access to offices; (b) organizational measures, for example, security clearances and limiting access on a "need-to-know" basis; and (c) technological measures, for example, the use of passwords and encryption.

Principle 8: Openness

Horizon Net will make readily available to individuals specific information about its policies and practices relating to the management of personal information.

Principle 9: Access

Upon request, Horizon Net will ensure that an individual is informed of the existence, use, and disclosure of their personal information and is given access to that information, except where inappropriate (e.g. where information contains references to other individuals) or proscribed by law. An individual may review the accuracy and completeness of the information and request that it be amended as appropriate.

Principle 10: Challenging Compliance

Individuals may address any concerns, questions or suggestions concerning compliance with the above principles to Suzanne Baril, Horizon Net’s Chief Privacy Officer at support@horizon.bc.ca.

Horizon Net Acceptable Use Policy - Horizon Net Support Policy

If you have any questions concerning these policies, please send e-mail to support@horizon.bc.ca.